Palladium Asset DistributorsAMFI-registered Mutual Fund Distributor | ARN-20230
Palladium
Investor Protection

Grievance Redressal

We are committed to resolving investor concerns promptly and fairly. If you have a grievance, please follow the steps below.

Grievance Officer

Padmanabhan Ganesh (P Ganesh)

Email: contact@palladium-assets.com

Phone: +91 93790 17558

ARN: ARN-20230 | EUIN: E041552

01

Contact Us Directly

Write to us with the details of your complaint — including your name, contact information, and a clear description of the issue. We aim to acknowledge within 2 business days and resolve within 30 days.

contact@palladium-assets.com
02

Escalate to SEBI SCORES

If your complaint is not resolved within 30 days, or if you are not satisfied with the resolution, you may escalate it to SEBI through the SCORES (Securities and Exchange Board of India Complaints Redress System) portal.

scores.sebi.gov.in
03

AMFI Complaint Portal

Complaints related to mutual fund distribution may also be filed through the Association of Mutual Funds in India (AMFI) investor complaint portal.

amfiindia.com
04

Online Dispute Resolution (SMART ODR)

If your grievance remains unresolved through the above mechanisms, you may initiate dispute resolution through the SEBI SMART ODR portal, which provides for online conciliation and arbitration.

smartodr.in

What to include in your complaint

  • —Your full name, email address, and contact number
  • —A clear description of the issue or transaction in question
  • —Relevant dates and any reference or folio numbers
  • —Copies of supporting documents (account statements, communications, etc.)
  • —The resolution you are seeking

Palladium Asset Distributors. ARN: ARN-20230. AMFI-registered Mutual Fund Distributor.